FAQ

How will I know if order is placed successfully?
Once your order is submitted, you'll be directed to a confirmation page with your order number. If you've reached this page your order has been processed.

You'll also receive an email confirmation that we have received your order.
How do I check the status of my order?
Once your order is shipped, you'll receive an email with shipment confirmation and tracking information with your DHL / DPD tracking number.
Can I cancel my order?
We are unable to make changes to your order, including modifying contents and shipping address, once it has been placed. We can try our best to cancel your original order if you'd like to cancel and reorder instead.

If you'd like to cancel your order, please email info@legacysportswear.co.uk with "CANCEL" in the subject line as soon as you can and we will do our best to accommodate your request. Thank you for your understanding!
Do you allow exchanges?
Yes we can exchange products, providing it meets our terms and conditions. Just fill in the the returns form and return it to the address provided. We will arrange the exchange.
What are the shipping charges?
UK Shipping
Our standard delivery (Royal Mail 2-3 days) cost £5 for parcels up to 2kg
Our express delivery (next day) costs £10 for parcels up to 10kg

For orders over £40 we offer FREE standard delivery
For orders over £65 we offer FREE next day delivery for parcels up to 2kg

Zone 1 Shipping (Belgium, Luxembourg, Netherlands, Guernsey, Ireland, Jersey)
Our express shipping (1-2 days) costs £23 for parcels up to 4kg

Zone 2 Shipping (France, Germany)
Our express shipping (1-2 days) costs £24 for parcels up to 4kg

Zone 3 (Denmark, Finland, Italy, Portugal, San Marino, Spain, Sweden, Vatican City, Austria)
Our express shipping (1-2 days) costs £30 for parcels up to 4kg

Zone 4 (Andorra, Bulgaria, Croatia, Cyprus, Czech Republic, Estonia, Latvia, Lithuania, Malta, Poland, Romania, Slovenia, Greece, Hungary)
Our express shipping (1-2 days) costs £31 for parcels up to 4kg

Zone 5 (Norway, Serbia, Switzerland, Turkey, Albania, Bosnia, Gibraltar, Greenland, Kosovo, Liechtenstein, Montenegro)
Our express shipping (1-2 days) costs £33 for parcels up to 4kg

Zone 6 (United States)
Our express shipping (3-5 days) costs £25 for parcels up to 4kg

Zone 7 (Canada)
Our express shipping (3-5 days) costs £34 for parcels up to 4kg

Zone 8 (New Zealand)
Our express shipping (3-5 days) costs £38 for parcels up to 4kg

Do you offer refunds?
Yes, you can return your product in its original unopened and sealed packaging within 7 working days* of purchase and you will receive a refund, less any delivery charges.

For more information on returns and refunds, please read our Returns Policy.