FAQ
FAQ
How can I contact customer support?
You can reach our customer support team via:
Email: info@legacysportswear.co.uk
Contact form on our website
We typically respond within 24 hours on business days.
Shipping questions
Shipping
Shipping times vary depending on your location. Orders are typically processed within 1–2 business days, and delivery usually takes 3–7 business days for UK orders. International delivery may take 7–14 business days.
How can I track my order?
Once your order is shipped, you’ll receive a tracking number via email. You can use this link to follow your package's journey until it arrives.
Do you ship internationally?
Yes, we ship to most countries worldwide. Shipping costs and delivery times will be calculated at checkout based on your location.
Returns questions
Can I change or cancel my order?
If you need to change or cancel your order, please contact us as soon as possible after placing it. Once an order has been processed or shipped, we may not be able to make changes.
What is your return policy?
We accept returns within 30 days of delivery. Items must be unused, in original condition, and with all packaging included. Please contact our support team to start a return.
How long do refunds take?
Once we receive and inspect your returned item, refunds are typically processed within 5–7 business days back to your original payment method.