You can return your product in its original unopened and sealed packaging within 7 working days* of purchase and you will receive a refund, less any delivery charges. The product returns form must be completed and the relevant invoice must accompany the returned item plus any free items supplied with it. Goods returned after 7 working days will be exchanged. However, goods returned after 14 working days may be rejected. The items must be in, as new condition, has not been washed and must be free of any form of contamination (i.e. stains/animal hair/ odours plesent or otherwise).
Whilst the goods are in your possession you must take all reasonable care of them.
We cannot accept returns or exchange on base layers due to hygiene reasons.
*Working days means all days other than Saturdays, Sundays and Public holidays.
Under UK distance selling regulations you have the right to cancel your order for any item(s) purchased for a full refund. Order cancellation must be made by email within 7 working days from the day after the receipt of goods. However if the goods have already been dispatched, then the shipping costs of the return will be your responsibility.
Once we receive your item, we will inspect it and notify you that we have received the returned Item (s).After inspection we will immediately notify you on the status of your refund. If your return is approved, we will initiate a refund via your credit card (or original method of payment). Once Legacy has processed a refund the time taken for the funds to reach your account will depend on your card issuer's policies. Exchange items will be dispatched on a carriage free basis 7 workings days from return.